What to expect when you visit a chiropractor or osteopath

Chiropractors and osteopaths are specialists in diagnosing and treating all types of musculoskeletal conditions (problems with the joints, ligaments, tendons and nerves of the body) from backneckshoulder & arm pain to hip knee painosteoarthritis and pain associated with pregnancy & childcare.

You do not need a GP referral to visit – simply call us on 0117 9723518 to make an appointment.


We are closely following the guidance and advice from Public Health England to ensure the clinic is a safe environment for patients and practitioners. Please see below for an overview of what to expect on a visit to the clinic, including details of how we are working to ensure our clinics are a safe environment for both patients and practitioners during the Covid-19 pandemic.

Covid-19 safety measures

At this time - as always - the safety of our patients and practitioners is our utmost priority, so please see below for details of what we are doing to make sure our clinic is a safe environment for all concerned:

-  We are carefully following the advice from Public Health England
-  Our practitioners will be wearing PPE according to this guidance
-  We will disinfect the clinic between patients
-  We are screening all patients for symptoms or exposure to the Covid-19 virus via our Covid-19 Consent form 
-  We are offering ‘Telehealth’ appointments for those who can’t or don’t want to visit in person
-  We are reducing time spent in clinic by asking patients to fill out our patient registration form online, in advance which allows us to start the appointment as soon as you arrive

These measures will be adapted as the government guidelines change.

You can help us by:

- Completing the patient registration / consent forms we send in your appointment confirmation email before your arrive at the clinic
- Arriving on time and not early - we will be disinfecting the clinic
- Using the hand sanitiser provided on entering and leaving the clinic
- Bringing your own mask or face covering - if you don't have one then we can provide you with a surgical mask for £1
- Trying to avoid using our bathroom - but of course it is available if you need it

Also, please remember that if you are self-isolating, have Covid-19 symptoms, or have been in contact anyone who has symptoms or has tested positive for Covid-19, you should not attend the clinic until you are out of isolation. Details of symptoms can be found here.

We look forward to seeing you soon and remember we are smiling under those masks.

Initial consultation

On your first visit to the clinic you will be given the opportunity to explain your symptoms and how they are affecting you.  Your practitioner will discuss these with you and investigate the cause with neurological and orthopaedic tests.  Xrays and MRI scans may be ordered if needed.

You will then be given a diagnosis, which will be carefully explained to you and your treatment options will be discussed.  A suggested management plan will be drawn up tailored to your comfort and needs, and mindful of any concerns you may have.

Please ensure you fill out the online Patient Registration Form – a link to which will be included in your appointment confirmation email – prior to your initial consultation appointment.  

Please note that initial consultations can be carried out via our 'Telehealth' video or phone call service if you can't or don't want to visit the clinic in person.


Initial treatment

The initial focus of chiropractic or osteopathic treatment is pain relief, after which the emphasis will be on restoring normal function and alignment to your body by correcting the underlying problem. Our safe and gentle treatment techniques range from classic mobilisations and manipulations of stiff joints, muscles and tendons, to stretching and rehab exercises, cranial therapy and acupuncture for tension and pain. All treatment programmes are tailored to individual needs and we are always happy to discuss any concerns you may have in advance. Following treatment, you will be given advice and rehabilitation to help prevent the problem reoccurring. 

Follow up treatments

Your chiropractor or osteopath will continue to re-assess and treat the complaint until it is fully resolved. Once resolved, where appropriate, we would then recommend patients continue to see us at regular intervals for maintenance treatments to help keep their bodies functioning at their best. However, this would always be at the patient’s discretion.

What to wear

The best clothing to wear for an initial consultation is something that allows free movement and stretching, so loose clothing or tracksuit bottoms / leggings and a sports top are ideal. You may be asked to remove some outer layers of clothing if they are likely to hinder our assessment of your movement or posture, so please wear appropriate underwear. However, please note gowns are available should you need one. Assessments are carried out in a private treatment room, and confidentiality and discretion will be observed at all times.

Want to know more?

We hope that this gives you a good idea of what to expect when you visit a chiropractor or osteopath at the Bristol Back Pain Clinic. If you do have any other questions, you may find our FAQs page useful, as it features answers to some of the most common questions we’re asked about treatment at the clinic such as what’s the difference between a chiropractor and an osteopath?. Alternatively, please just give us a call on 0117 9723518 and we’d be happy to answer any additional questions you may have.

Registered with most major health insurance companies